As a platform that enables fundraising by registered organizations, FeatsClub requires organizers to review and adhere to the following terms before launching a fundraising campaign. These guidelines ensure transparency, compliance, and responsible use of FeatsClub’s platform.

Organizer Verification and Compliance Requirements

  • Verification: All organizers must complete FeatsClub’s verification process, which includes validating the organization’s identity, legal status, and mission.
  • Compliance with Local Laws: mOrganizers are solely responsible for ensuring that all fundraising activities comply with relevant local, state, and national regulations in their jurisdiction.
  • Know Your Customer (KYC) Compliance: FeatsClub reserves the right to perform additional verification on organizations to meet anti-fraud and KYC standards, including requesting legal documents and background information if necessary.

Processing Charges and Configurations

  • Understanding Processing Charges: Organizations acknowledge that processing charges apply to all donations processed through FeatsClub. These charges include FeatsClub’s operational costs and fees from third-party payment facilitators. Organizations must review these charges prior to campaign launch.
  • Absorbing or Passing on Fees: Organizations can choose to either absorb these processing charges themselves or configure the settings to have donors cover the additional cost. FeatsClub provides the necessary settings for organizations to make this choice transparently during the campaign setup process.
  • On-Behalf Campaigns:FeatsClub allows users to launch “on-behalf” campaigns with the organization’s permission. However, both FeatsClub and the organization reserve the right to terminate any on-behalf campaign that is found to be misaligned with the organization’s mission or platform guidelines.

Campaign Responsibilities

  • Campaign Purpose and Accuracy: Organizers are required to provide a clear, accurate description of their campaign’s purpose, goals, and intended use of funds. Misrepresentation of campaign details is strictly prohibited.
  • Use of Funds: Funds raised through FeatsClub must be used exclusively for the stated purpose of the campaign. Any misuse of funds may result in investigation, sanctions, and potential termination of the organizer’s account.
  • Transparency with Donors: Organizers must maintain transparency with donors by providing updates on the campaign’s progress and the allocation of funds, especially for campaigns that reach significant milestones or change in scope.

Consequences for Policy Violations

  • Investigation Process: FeatsClub will investigate any reports of policy violations, including fund misuse, fraud, or misrepresentation. The organizer agrees to cooperate fully with any requests for information during the investigation.
  • Sanctions and Account Termination: If an organizer is found to be in violation of FeatsClub’s policies, FeatsClub reserves the right to impose sanctions, including temporary suspension or permanent termination of the organization’s account. Violations may also be reported to legal authorities if deemed necessary.

Dispute Resolution and Refund Process

  • Donor Disputes: In cases where donors raise concerns or disputes, FeatsClub encourages organizers to address these directly with the donor. FeatsClub may facilitate communication but is not responsible for handling refunds or managing dispute outcomes.
  • Refund Policy: All donations are final. Organizers are expected to honor their commitments to donors as outlined in the campaign. If an organizer chooses to offer refunds, it is solely at their discretion and not facilitated by FeatsClub.

Privacy and Data Security

  • Confidentiality of Donor Information: Organizers must respect donor privacy and agree not to misuse or share donor information outside the scope of the campaign without explicit consent.
  • Data Protection Compliance: Organizers are required to adhere to applicable data protection laws, such as GDPR or CCPA, when handling donor information.

Adherence to FeatsClub Terms of Use for Organizations

  • Organizational Terms of Use: In addition to this Fundraising Policy, all organizations must adhere to FeatsClub’s Terms of Use for Organizations, agreed to at the time of registration. Violations of these Terms of Use may result in account suspension or termination.

Modification of Terms

  • Policy Updates: FeatsClub reserves the right to modify this policy. Organizers will be notified of any updates, and it is their responsibility to review and comply with current terms for continued use of the platform.

Liability and Indemnification

  • Indemnity: By using FeatsClub’s platform, organizers agree to hold FeatsClub harmless from any disputes, legal issues, or financial claims that may arise from their fundraising activities.
  • Waiver of Liability: FeatsClub does not assume responsibility for the fundraising activities of organizers and disclaims liability for the mismanagement or misuse of funds by any organization on its platform.